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Testimonial

Isabelle Newton

Since becoming a client of Eureka, I’ve received incredible support and care from Christina and her Manager Rachel Bello from day one. I suffer from a Neurological Function Disorder consisting of non-epileptic attacks disorder (NEAD/Dissociative Seizures) and mobility challenges; therefore requiring bountiful of patience and time. I’m also very particular in my ways but I am no longer as independent, so they have both made me feel as comfortable as I can be in the best way possible, by listening, understanding, then actioning my needs, showing empathy whilst maintaining their professionalism. I’ve never been in care before so was anxious about it all and I must say their services are of the best care I have ever received from the outset. One couldn’t possibly be disappointed.

Isabelle Newton, Stevenage

Eureka Care Services, Hertford, Hertfordshire
5.0
2017-08-26T14:23:17+00:00

Isabelle Newton, Stevenage

Since becoming a client of Eureka, I’ve received incredible support and care from Christina and her Manager Rachel Bello from day one. I suffer from a Neurological Function Disorder consisting of non-epileptic attacks disorder (NEAD/Dissociative Seizures) and mobility challenges; therefore requiring bountiful of patience and time. I’m also very particular in my ways but I am no longer as independent, so they have both made me feel as comfortable as I can be in the best way possible, by listening, understanding, then actioning my needs, showing empathy whilst maintaining their professionalism. I’ve never been in care before so was anxious about it all and I must say their services are of the best care I have ever received from the outset. One couldn’t possibly be disappointed.

Dr Sarah Burton

The carers Eureka arranged for my parents have been outstanding, balancing my parents’ very different needs with kindness and consideration. As me and my brother both live at a distance it is wonderful for us to know that our parents are in such good hands. The Eureka carers have been the next best thing to family.
Dr Sarah Burton
Eureka Care Services, Hertford, Hertfordshire
5.0
2018-01-20T21:29:43+00:00
Dr Sarah Burton
The carers Eureka arranged for my parents have been outstanding, balancing my parents’ very different needs with kindness and consideration. As me and my brother both live at a distance it is wonderful for us to know that our parents are in such good hands. The Eureka carers have been the next best thing to family.

John Matthews

I have always found the carers from Eureka Care Services to be extremely efficient, thoughtful and totally trustworthy. They are friendly, good at suggesting solutions to minor difficulties and keeping me informed of delays caused by weather or road conditions.

John Matthews, Hatfield

Eureka Care Services, Hertford, Hertfordshire
5.0
2017-08-26T14:22:03+00:00

John Matthews, Hatfield

I have always found the carers from Eureka Care Services to be extremely efficient, thoughtful and totally trustworthy. They are friendly, good at suggesting solutions to minor difficulties and keeping me informed of delays caused by weather or road conditions.

Gillian Wright


On discharge from hospital, my very elderly mother needs daily care, several times a day. My family researched care providers very carefully, contacted several in the Hertford area & read all the inspection reports!
On talking with Rachel at Eureka Care Services, we were immediately impressed with her thorough communication about mum, what would be needed, her services & staff. She visited the hospital & mum's home & did lots of preparation before mum even came home! Rachel has been lovely with mum!! Kind, caring, patient, encouraging, calm...
She's chatted with the family,-& especially with dad, who's 94 & needs encouraging words too! & she's the first person who's asked if I'm ok ( daughter) !
I live 250 miles away, but feel totally confident that Rachel will contact me anytime she needs to , & that I leave my mum & dad in VERY caring & safe hands. I would just add that my mother had other carers before her hospital stay. Whilst we were not unhappy with the care they provided, Rachel offers an even better level of all- round care & communication!

Happy 92nd Birthday Mum!
& grateful thanks to Rachel & her team of carers, who help mum remain at home with dad! On their lunchtime visit today, they arrived with cake, candles, card, balloon, singing!! We are SO lucky that mum & dad have the kindest care team ever!!

Iyabo Adeyemi Bello well Rachel, when you live far away from your parents, it’s so reassuring to know they’re looked after by you & your lovely team. I’m totally secure in the knowledge you’ll get in touch if there are any worries ( which you already have done!). & happy knowing you ‘keep an eye on them’ 3x everyday! You are the best!!

Gillian Wright, Hertford

Eureka Care Services, Hertford, Hertfordshire
5.0
2017-08-26T15:54:03+00:00

Gillian Wright, Hertford

On discharge from hospital, my very elderly mother needs daily care, several times a day. My family researched care providers very carefully, contacted several in the Hertford area & read all the inspection reports! On talking with Rachel at Eureka Care Services, we were immediately impressed with her thorough communication about mum, what would be needed, her services & staff. She visited the hospital & mum's home & did lots of preparation before mum even came home! Rachel has been lovely with mum!! Kind, caring, patient, encouraging, calm... She's chatted with the family,-& especially with dad, who's 94 & needs encouraging words too! & she's the first person who's asked if I'm ok ( daughter) ! I live 250 miles away, but feel totally confident that Rachel will contact me anytime she needs to , & that I leave my mum & dad in VERY caring & safe hands. I would just add that my mother had other carers before her hospital stay. Whilst we were not unhappy with the care they provided, Rachel offers an even better level of all- round care & communication! Happy 92nd Birthday Mum! & grateful thanks to Rachel & her team of carers, who help mum remain at home with dad! On their lunchtime visit today, they arrived with cake, candles, card, balloon, singing!! We are SO lucky that mum & dad have the kindest care team ever!! Iyabo Adeyemi Bello well Rachel, when you live far away from your parents, it’s so reassuring to know they’re looked after by you & your lovely team. I’m totally secure in the knowledge you’ll get in touch if there are any worries ( which you already have done!). & happy knowing you ‘keep an eye on them’ 3x everyday! You are the best!!

Janet Madison

Rachel is a lovely, pleasant and friendly lady. She been caring for my 90-year-old Dad for a couple of months now and we have no complaints. She’s punctual, professional and efficient. She genuinely cares about my Dad as an individual and in return he relies upon her and trusts her implicitly. As far as the family is concerned, Rachel has continued the care that the Rapid Response Team started, in a seamless and responsible way and has made the transition very easy for us. I look forward to a long and happy relationship with her.

Janet Madison, Ware

Eureka Care Services, Hertford, Hertfordshire
5.0
2017-08-26T14:20:41+00:00

Janet Madison, Ware

Rachel is a lovely, pleasant and friendly lady. She been caring for my 90-year-old Dad for a couple of months now and we have no complaints. She’s punctual, professional and efficient. She genuinely cares about my Dad as an individual and in return he relies upon her and trusts her implicitly. As far as the family is concerned, Rachel has continued the care that the Rapid Response Team started, in a seamless and responsible way and has made the transition very easy for us. I look forward to a long and happy relationship with her.
5.0
5